RETURNS & REFUNDS POLICY
At Nobodycloth, customer satisfaction is important to us. Please read our Returns & Refunds Policy carefully before placing an order.
1. Return Eligibility
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
• the item must be unused, unworn, and unwashed
• all original tags must be attached
• the product must be in its original packaging
• proof of purchase or receipt is required
Returns that do not meet these conditions may be rejected.
2. How To Start A Return
To request a return, contact us at:
Email: nobodycloth@gmail.com
Once your request is reviewed and approved, we will provide return instructions and the return shipping address.
Please do not send products back without first contacting us, as unauthorized returns will not be accepted.
3. Damaged, Defective, or Incorrect Items
Please inspect your order immediately after delivery.
If you receive:
• a damaged product
• a defective item
• the wrong product
• a wrong size sent by us
contact us within 48 hours of delivery with clear photos and order details so we can review and resolve the issue.
4. Non-Returnable Items
The following items are not eligible for return or refund:
• sale or discounted items
• gift cards
• customized or personalized products
• products damaged due to misuse or improper handling
• returns requested after the return window expires
Minor variations in color, print placement, or fabric texture caused by lighting, screen differences, or production processes are not considered defects.
5. Exchanges
We currently do not offer direct exchanges.
If you would like a different size or product, you may request a return (if eligible) and place a new order separately.
6. Refund Process
Once we receive and inspect your returned item, we will notify you regarding approval or rejection of the refund.
If approved, the refund will be processed to your original payment method within 10 business days.
Please note that banks and payment providers may take additional time to reflect the refunded amount in your account.
If more than 15 business days have passed after refund approval and you still have not received your refund, contact us at:
7. Cancellation Policy
Orders can only be cancelled before they enter production.
Since Nobodycloth operates on a made-to-order model, orders that have already been processed or shipped cannot be cancelled.
8. Contact Information
For any return, refund, or order-related questions, contact:
Nobodycloth
Email: nobodycloth@gmail.com